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Endorsements:
"It gave me peace of mind; it meant that I could concentrate on other things, like produce dollars."
"With Damon’s guidance, we have been able to qualify and receive certification in two standards, ISO 9001:2000 and AS/NZS 4801:2001, in 3 months. The benefits to our company have already been felt and our profitability can only increase as we have more satisfied customers."
Warwick Spiller, Australian Panel Tanks (Managing Director)
"It’s taken years to finally get something like this drawn up; this is a godsend"
Ron Bell, BELLFAB (General Manager)
"Having completed your quality management system surveillance audit today, I have gained a strong insight into how well you put together your customer’s OHSMS systems together. I would have no hesitation on recommending you for this work…"
Roger Dennerley, International Certifications (Auditor)
"Damon has done a great job in guiding us through the daunting world of QA, he has made a seeming impossible task a relatively trouble free experience"
Adam Smith, Australian Panel Tanks (Sales Manager)
"Very thorough and patient with our QA progress"
Troy Winterfield, Australian Panel Tanks (Draftsman)
"Damon, you’ve done a great job in helping us get certified. This is going to help the company go to the next level. Upward and onward"
Matthew Spiller, Australian Panel Tanks (Maintenance Manager)
"This system is exactly what we required. BRILLIANT!"
Trevor Schuck, B.J. Flanigan (Works Manager)
"Initially, our prime goal was to achieve certification to ISO 9001. Over the course of our work with Damon, I have seen the change in our company culture and we have made significant improvements in efficiency."
Ken Varcoe, Water Engineers (Managing Director)
"I would like to thank you for all the thought and effort that you have put into the project. I am proud of the finished result and feel sure that you will be too."
Alan M. Jones, Qudos Management, (Managing Director)
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"This is just a note to say how much difference has been made in our workshop since the introduction of the safety management system. And this is a notable difference to.
The staff have become work aware of everything! Not just safety, but the factory is cleaner, the floor is clearer, the tools are treated better, and our designated work areas are remaining just that. The attitude toward helping management and their co-workers is much stronger, even their personal well being and safety has become much more evident.
The storing of materials, maintenance of tools and machinery, YES, I believe that this package is well worth it. As a Factory Manger, I’m hearing about things that need attention before any problems or even worse occurs…
I believe that there is now a much better attitude and respect within our workplace."
Lance Firmin, Kiss Graphics (Workshop Manager)
"Even the price was good"
David Clifford, Hydeng Hydraulic Engineering (Project Manager)
“Gave exactly what we wanted. Was flexible, gave good service, good backup, tidied up loose ends, time frame was good. Most happy."
Jeff Eastwood, Electronic Rust Prevention Systems (General Manager)
“It’s great. Not as much documentation as I thought there would be, which is good.”
Colette Norcliffe, Property Care (Office Manager)
“I have conducted certification and surveillance audits on many of Damon’s clients. Certification has been achieved by all companies audited.
The systems that Damon has designed and implemented have been very effective and beneficial to the organisations and I would have no hesitation in recommending Damon to any of our clients”.
Oliver Evans, International Certifications (Managing Director for Australia)
“The experience my company had in the process of establishing, or better still, formalizing the QA system, has been a rewarding one.
The entire process was very predictable and was based on much common sense.”
Codrin Mitin, Bylaser Australia (Managing Director)
“This is easy for me to implement, as the procedures haven’t really changed, just been put into writing.”
Derek Mountney, Bylaser Australia (Manager)
“ACG Antislip Solutions required Workplace Health and Safety documentation produced in a short timeframe. We had approached another consultant who put a safety plan together but didn’t explain anything to us therefore we were left with ‘words’ that didn’t mean very much at all.
After a lot of frustration and sleepless nights, we realised that we needed to get someone else in to help. After a telephone call to Stratagem Business Consultancy, Damon came over within 30 minutes. Damon listened to what we needed and was able to help us understand the process. His work made sense to us and we felt quite confident that everything would be right this time. As expected, we had no trouble and we met all deadlines.
I would recommend Stratagem Business Consultancy to anyone that requires a prompt and efficient service.”
Gail Vince, ACG Antislip Solutions (Partner)
“Very pleasant and patient. Lots of support and advice. Definitely friendly to communicate with. Absolutely grateful to work with.”
Leanne Hong, Innovative Interior Linings (Quality Manager)
“Was the locomotive of the project. Did most of the work in assisting us and the driving force in getting things together.
“Without your assistance, we would have been floundering on this project.”
Roger De Saint Quentin, Associated Engineering (Managing Director)
”Well organized and followed up to ensure everything was done.”
“Gave very clear instructions as to what was required.”
“Easy to relate to.”
Jonathan Pattinson, Campac Australia (Managing Director)
"Very good. Easy to understand. Made everything excellent. Was made in a language I could understand"
"Damon made himself available. He kept ringing and checking up to make sure we were doing it all"
"The job ran very smoothly"
Pauline Thompson, Goliath Cranes (Administration Manager)
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"I felt confident going into the audit."
"It feels good to be certified"
"Alot of people I've spoken to have been in business for years and have not even entertained the thought of being certified. We have been in business for 18 months and are certified already"
John Thompson, Goliath Cranes (Managing Director)
All of our clients that have worked with other documented management systems are pleasantly surprised to see the physical size of our documentation. In this case, Campac's General Manager picked up the completed document and commented:
"Where's the rest?"
Blair Cunningham, Campac Australia (General Manager)
"I was expecting a document the size of the Sydney phone book". Another Manager promptly responded "[I was expecting] 2 Sydney phone books"
"Extremely happy, expected it to be longer process."
"Already started to give benefits, the certificate just caps it off."
"What was implemented was excellent."
Dave Hackett, DGH Engineering (Director)
"We were surprised at how easy it was to achieve certification"
"Very professional"
"The simplicity of the process amazed us".
Fiona Price, Micro Connect (Director)
"It was all common sense. I thoroughly enjoyed it"
Grace Perez, Perez Civil Construction Pty Ltd (Managing Director)
"Worked with existing systems. It was easy to step up and improve”
"Did exactly what was required without going overboard. A manageable system"
Clinton Vanderkruk, Anglo Coal Moranbah North CHPP (Plant Manager)
"I enjoyed the whole process, it was a good experience. Working with Damon has been a pleasure."
"Good explanations, very easy to understand. Took the mystery out of ISO."
Peter Mundy, UES International (Operations Manager)
"It was much simpler than we first thought, that's for sure"
"Easy steps to follow. Certification went without a hitch"
Luke Galvin, Galvin Engineering (Managing Director)
"Utterly professional and provided Secom with not only excellent service, but improvements in certain areas of our current procedures"
Ross Barnes, Secom Australia, (General Manager)
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"Professional, uncomplicated, and a pleasurable experience"
Gren Transell, Scanmedics (General Manager)
"Gee Whizz, that's fantastic"
(Commenting on the size of their integrated quality / safety / environmental management system)
Zelna Goddaer, Hydrojet Systems (Administration Manager)
"Very pleased and happy with the professional nature of the quality manual"
Ben Tornatore, Integra Water Treatment Solutions (Operations Manager)
"By having Compliancehelp formalise our management system to meet ISO 9001, we were able to secure a government contract potentially worth $9,000,000"
Blair Cunningham, APB (Australian Portable Buildings), (General Manager, Brisbane)
"Thank you for all your help, we could not have done it without you"
Melissa Stephenson, Campac Australia, (Administration Manager)
"Not tied down with paper. Working around what we do"
"System is easy to monitor. A breeze! Did everything for me"
Greg, Pakall Pty Ltd (Manager)
"I really liked that he didn't want to change what we are doing. Did not impact dramatically on the business. It was simple to adapt to QA".
The guys on the site were blown away at how simple this was. They got something in writing that flows".
Mick Bould, Q Electrical / Applied Electro (Quality Manager)
“Damon (Compliancehelp) was instrumental in helping us to achieve our accreditation to ISO 9001, ISO 14001, and AS/NZS 4801, and AS/NZS 4360.
We knew our business was well run but his knowledge and approach guided us through the accreditation process and has helped us streamline our management systems. I really liked that he didn't want to change what we are doing. Did not impact dramatically on the business. It was simple to adapt to QA".
Brian Gabriel, Glenzeil Construction (Director)
Gaining QA with Damon was quick, painless, positive & professional. It was a lot easier than expected. We were very pleased with the service provided and would recommend him to anyone seeking Quality Assurance.
(NOTE: BBTS achieved certification to ISO 9001, ISO 14001, and AS/NZS 4801 in 2 months from commencement of the proccess)
Alexander Nowell, BBTS (Director)
"Really good. It was reassuring to know that what we were doing was compliant. It streamlined alot of processes. Very pleased.
We thought it would be a horrendous amount of work, but were greatly surprised and pleased instead. The documentation was written specifically around our business. The schedule was nice, it means we can see at a glance what is coming up so we can stay on track."
Kim Gaard, Datagaard (Managing Director)
“A big relief. I would recommend Damon to anyone.
Helped by blowing air into our sails.
Simplified the idea of what QA is to make it such an unpainful experience Such a relief to not be over-regulated. Disruption to the business was minimised.”
Stepahinie Gustafson, Australis Engineering (Director)
"It was wonderful dealing with Compliancehelp. What I liked most was:
- No padding
- Straight to the point
- Wrote to our individual needs and not 17 volumes of generic rubbish
- Made the standards fit our business"
"Fantastic. An enjoyable few days."
Louie Haslam, Health Care at Home (Director)
"Very happy thank you. We are following everything and it works well"
Jackie Sellars, Mixcrete Pty Ltd Administration Manager
"Damon cleared the air and made it more understandable"
"Put on paper what could have been a difficult thing and made it common sense"
Greg Rattenbury, Streetscape Tree Services (Managing Director)
Really appreciated your help with the QA. You have a great way of explaining things in simple terms and that makes it a whole lot easier. I guess now that we know what we are doing we can give you the sack for next yearJ I suppose that means you have done a great job?
Jennifer , PA, Campac Australia
Couldn't have got through certification without you.
Great support, great access to information.
Would not hesitate to recommend Compliancehelp's services to anyone.
Michelle, Industrial Plastics (Quality Manager)
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